We offer three font sizes:

8.5mm and 12.7mm

Dote collection will revert size, color and position of personalization when necessary according to availability, quality of color & leather grain / texture

We primarily emboss in gold, silver, rose gold and blind emboss items ( this means we indent the leather without using a tinted foil leaving no color)

Have a different color in mind, we can help. Please contact us at info@dote.co.za and our team will do their best to make it happen.

Dote collection will revert size, color and position of personalization when necessary according to availability, quality of color & leather grain / texture

You can have up to four characters embossed on each of our items free of charge with your purchase. (Please note some of our smaller items, like our keychains, can only fit two characters).

If you would like to emboss more than four characters on your item, we can emboss up to 5 – 10 characters for an additional fee of R15.00 per item.

Please note that the number of characters we can add is restricted by the size of the item. If you would like more than 10 characters please email us at info@dote.co.za and we can assist you.

We offer 3 different positions for monogramming on our iPhone — top centre, middle centre and bottom centre. Please see below the positioning options we offer.

Kindly note that when embossing onto our Mock Croc Leather texture it is possible that there will be slight variations in positioning due to the texture of this leather being unique to each item.

If you have ordered the wrong size phone case for your phone unfortunately we are unable to exchange or refund the item for you if it has been personalized.

We make every effort to ensure you purchase the correct case. Our phone case page starts with buttons for you to select the phone model you have, each product is labelled as the phone that it fits in the title and product description and you also receive an order confirmation listing the phone case size you have purchased to double check.

If you have ordered the wrong item unfortunately we are unable to exchange or refund the item for you if it has been personalized. Should you make a request to amend the personalization on an item ordered, our team will do their best to assist, however if the item ordered is already in production - the requested amendment will be made void.

Should your item be a gift and require gift wrapping, please select the ‘ADD A GIFT BOX’ option to your order. Gift wrapping is only done on request.